Access to effective user support is critical to ensuring your XPLAN site continues to work at maximum efficiency, and that your practice has mastered the processes it facilitates.
The Enzumo Support Package includes the following components:
A web-based support ticket system for lodgement and resolution of support queries;
All users given access to MasterXPLAN, Enzumo's online support portal;
Online screen sharing established to help understand and resolve issues;
Bug fix prioritisation, minimising downtime;
Online training sessions as required.
